Services A-Z (209)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Symbols

[FDID Only] Remove from courses

Learning Management Systems / Canvas

A

Account Compromise

Login, Accounts & Access / Accounts

Account Revocation (Termination Exceptions)

Login, Accounts & Access / Accounts

Active Directory group/account request

Login, Accounts & Access / Accounts

Add a Student, Faculty or Staff to a credit course

Learning Management Systems / Canvas

Analytics and Reporting Access Request

Login, Accounts & Access / Access

Atlas Alert Request

Web Services

Atlas(Luminis) Production Issue

Banner, CRM & Other College Systems

B

Banner & Other College Systems Issue

Banner, CRM & Other College Systems

Banner & Other College Systems Request

Banner, CRM & Other College Systems

C

Catalog Editorial Change

Web Services

Change the Start and/or End Date of a Course

Learning Management Systems / Canvas

Compliance Training

Training / Information Security

Contract Review

Training / Information Security

Create Service Account

Login, Accounts & Access / Accounts

E

Electronic Door Card Access Request

Non-OIT Related Services / Campus Security

Event Request

A/V, Computers, Equipment and Software / AudioVisual

F

Forgot, Reset, or Update Password

Login, Accounts & Access

G

General Support (A/V, Computers, Equipment, and Software)

A/V, Computers, Equipment and Software / General Support

I

IDF Access Request Form

Internet, Wireless, Network, & Infrastructure

InfoSec Training

Training / Information Security

L

Learning Support (Student Tech Support)

Login, Accounts & Access / Accounts

M

Maintenance Work Order Request

Non-OIT Related Services / Facilities

Microsoft Azure Provisioning request

Internet, Wireless, Network, & Infrastructure / Infrastructure

MyVC Functional Role Request - BULK

Login, Accounts & Access / Access

MyVC Group Request

Login, Accounts & Access / Access

N

New Project Request

New Project Request

O

Out of Country Access Request

Login, Accounts & Access / Access

P

Password Management

Login, Accounts & Access / Access

Payment Submission - Non Travel Related

Non-OIT Related Services / Accounts Payable

R

Recommend a Third-Party Application

Learning Management Systems / Canvas

Refresh Request

A/V, Computers, Equipment and Software / Hardware

Report a Banner Accounts Receivable (AR) NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a Banner Accounts Receivable (AR) PROD issue

Banner, CRM & Other College Systems / Support

Report a Banner Finance NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a Banner Finance PROD issue

Banner, CRM & Other College Systems / Support

Report a Banner Financial Aid (FinAid) NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a Banner Financial Aid (FinAid) PROD issue

Banner, CRM & Other College Systems / Support

Report a Banner General NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a Banner General PROD issue

Banner, CRM & Other College Systems / Support

Report a Banner Payroll/Human Resources (HR) NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a Banner Payroll/Human Resources (HR) PROD issue

Banner, CRM & Other College Systems / Support

Report a Banner Student NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a Banner Student PROD issue

Banner, CRM & Other College Systems / Support

Report a Blackboard Connect issue

Banner, CRM & Other College Systems / Support

Report a BOSSCARS issue

Banner, CRM & Other College Systems / Support

Report a Canvas issue

Learning Management Systems / Canvas

Report a CashNet issue

Banner, CRM & Other College Systems / Support

Report a College Scheduler issue

Banner, CRM & Other College Systems / Support

Report a Continuity Spectrum NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a Continuity Spectrum PROD issue

Banner, CRM & Other College Systems / Support

Report a CourseEval issue

Banner, CRM & Other College Systems / Support

Report a CourseLeaf issue

Banner, CRM & Other College Systems / Support

Report a CRITICAL AppWorx PROD issue

Banner, CRM & Other College Systems / Support

Report a CRM EAB issue

Banner, CRM & Other College Systems / Support

Report a CRM Radius issue

Banner, CRM & Other College Systems / Support

Report a CRM/TargetX/Salesforce Issue

Banner, CRM & Other College Systems

Report a data integration feed NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a data integration feed PROD issue

Banner, CRM & Other College Systems / Support

Report a DegreeWorks NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a DegreeWorks PROD issue

Banner, CRM & Other College Systems / Support

Report a Desktop, Laptop, or Tablet Issue

A/V, Computers, Equipment and Software / Hardware

Report a Document Imaging/BDMS/AppXtender NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a Document Imaging/BDMS/AppXtender PROD issue

Banner, CRM & Other College Systems / Support

Report a Downtown Campus DTC Data Integration issue

Banner, CRM & Other College Systems / Support

Report a Dynamic Forms issue

Banner, CRM & Other College Systems / Support

Report a Faculty Grade Entry Issue

Banner, CRM & Other College Systems / Support

Report a Filelocker Issue

Login, Accounts & Access / Accounts

Report a Kaltura issue

Learning Management Systems / Kaltura

Report a LinkedIn Learning Access Issue

Login, Accounts & Access / Access

Report a LockDown Browser issue

Learning Management Systems / Respondus

Report a login / log in issue

Login, Accounts & Access / Access

Report a non-critical AppWorx NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a non-critical AppWorx PROD issue

Banner, CRM & Other College Systems / Support

Report a Parchment Issue

Banner, CRM & Other College Systems

Report a phone/telephone issue

Email, Phones, Communication & Collaboration / Phones / Extensions

Report a PIDM Merge issue

Banner, CRM & Other College Systems / Support

Report a printer issue

Print and Scan / Printing

Report a projector, monitor, speaker, or mouse issue

A/V, Computers, Equipment and Software / Hardware

Report a Respondus issue

Learning Management Systems / Respondus

Report a SafeConnect issue

A/V, Computers, Equipment and Software / Software

Report a scanner/scanning issue

Print and Scan / Scanning

Report a Scholarship Manager issue

Banner, CRM & Other College Systems / Support

Report a SoftChalk issue

Learning Management Systems / SoftChalk

Report a State Reporting issue

Banner, CRM & Other College Systems / Support

Report a Studymate issue

Learning Management Systems / Respondus

Report a Sunapsis issue

Banner, CRM & Other College Systems / Support

Report a Turnitin issue

Learning Management Systems / Canvas

Report a UDOIT issue

Learning Management Systems / Canvas

Report a Valencia Forms issue

Banner, CRM & Other College Systems / Support

Report a VTC Room issue

A/V, Computers, Equipment and Software / AudioVisual

Report a WebSolutions issue

Banner, CRM & Other College Systems / Support

Report a Who's Next issue

Banner, CRM & Other College Systems / Support

Report a Workflow NON-Prod issue

Banner, CRM & Other College Systems / Support

Report a Workflow PROD issue

Banner, CRM & Other College Systems / Support

Report an AccuSQL issue

Banner, CRM & Other College Systems / Support

Report an Ad Astra NON-Prod issue

Banner, CRM & Other College Systems / Support

Report an Ad Astra PROD issue

Banner, CRM & Other College Systems / Support

Report an APEX NON-Prod issue

Banner, CRM & Other College Systems / Support

Report an APEX PROD issue

Banner, CRM & Other College Systems / Support

Report an EDI issue

Banner, CRM & Other College Systems / Support

Report an error with Multi-Factor Authentication (MFA)

Login, Accounts & Access / Access

Report an Evisions Intellicheck or FormFusion NON-Prod issue

Banner, CRM & Other College Systems / Support

Report an Evisions Intellicheck or FormFusion PROD issue

Banner, CRM & Other College Systems / Support

Report an issue connecting to the internet

Internet, Wireless, Network, & Infrastructure / Internet

Report an issue connecting to the Network

Internet, Wireless, Network, & Infrastructure / Network

Report an issue connecting to WiFi

Internet, Wireless, Network, & Infrastructure / Wireless/WiFi

Report an issue with Zoom

Email, Phones, Communication & Collaboration / Communication & Collaboration

Report Email and/or Calendar issue

Email, Phones, Communication & Collaboration / Email / Calendaring

Request a Banner account Password Reset or Unlock

Login, Accounts & Access / Accounts

Request a Banner Accounts Receivable (AR) change

Banner, CRM & Other College Systems / Change Requests

Request a Banner clone

Banner, CRM & Other College Systems / Support

Request a Banner Finance change

Banner, CRM & Other College Systems / Change Requests

Request a Banner Financial Aid change

Banner, CRM & Other College Systems / Change Requests

Request a Banner General change

Banner, CRM & Other College Systems / Change Requests

Request a Banner Student change

Banner, CRM & Other College Systems / Change Requests

Request a Banner Upgrade/Patch

Banner, CRM & Other College Systems / Change Requests

Request a BOSSCARS change

Banner, CRM & Other College Systems / Change Requests

Request a cabling change

Internet, Wireless, Network, & Infrastructure / Network

Request a Camera setup or Recording

A/V, Computers, Equipment and Software / Hardware

Request a change to a Banner account

Login, Accounts & Access / Accounts

Request a change to Ad Astra

Banner, CRM & Other College Systems / Change Requests

Request a change to EAB

Banner, CRM & Other College Systems / Change Requests

Request a Computer Clone

Internet, Wireless, Network, & Infrastructure / Servers

Request a Computer Malware Scan

A/V, Computers, Equipment and Software / Software

Request a Computer Software Install or download

A/V, Computers, Equipment and Software / Software

Request a Continuity Spectrum change

Banner, CRM & Other College Systems / Change Requests

Request a CourseEval change

Banner, CRM & Other College Systems / Change Requests

Request a CourseLeaf change

Banner, CRM & Other College Systems / Change Requests

Request a CRM Radius change

Banner, CRM & Other College Systems / Change Requests

Request a CRM/TargetX/Salesforce Change

Banner, CRM & Other College Systems

Request a data integration feed change

Banner, CRM & Other College Systems / Change Requests

Request a DegreeWorks change

Banner, CRM & Other College Systems / Change Requests

Request a Document Imaging/BDMS/AppXtender change

Banner, CRM & Other College Systems / Change Requests

Request a Downtown Campus DTC Data Integration change

Banner, CRM & Other College Systems / Change Requests

Request a Fax Number

Email, Phones, Communication & Collaboration / Phones / Extensions

Request a General Banner change

Banner, CRM & Other College Systems / Change Requests

Request a Hardware install

A/V, Computers, Equipment and Software / Hardware

Request a Hot Spot Loaner Device

A/V, Computers, Equipment and Software / Hardware

Request a move of technology equipment

A/V, Computers, Equipment and Software / Hardware

Request a network folder - Personal/I-Drive and Department/S-Drive

Email, Phones, Communication & Collaboration / Communication & Collaboration

Request a new Banner Account and Access

Login, Accounts & Access / Accounts

Request a new Banner Group

Login, Accounts & Access / Accounts

Request a new email account

Email, Phones, Communication & Collaboration / Email / Calendaring

Request a new email distribution group

Email, Phones, Communication & Collaboration / Email / Calendaring

Request a new Phone/Telephone Extension

Email, Phones, Communication & Collaboration / Phones / Extensions

Request a new Physical Server

Internet, Wireless, Network, & Infrastructure / Servers

Request a new port

Internet, Wireless, Network, & Infrastructure / Network

Request a new printer install

Print and Scan / Printing

Request a new Response group

Login, Accounts & Access / Accounts

Request a new scanner install

Print and Scan / Scanning

Request a new Skype for Business account

Login, Accounts & Access / Accounts

Request a Payroll/Human Resources (HR) change

Banner, CRM & Other College Systems / Change Requests

Request a port change

Internet, Wireless, Network, & Infrastructure / Network

Request a quota increase or restore for an existing I or S-drive folder

Email, Phones, Communication & Collaboration / Communication & Collaboration

Request a Quote for Computer Hardware or Software

A/V, Computers, Equipment and Software / Quote Requests

Request a Salesforce/TargetX Account

Login, Accounts & Access / Accounts

Request a Sandbox

Learning Management Systems / Canvas

Request a Sandbox name change

Learning Management Systems / Canvas

Request a Self-Enroll Link

Learning Management Systems / Canvas

Request a Sponsored (Vendor) Account

Login, Accounts & Access / Accounts

Request a State Reporting change

Banner, CRM & Other College Systems / Change Requests

Request a virtual server

Internet, Wireless, Network, & Infrastructure / Infrastructure

Request a Workflow change

Banner, CRM & Other College Systems / Change Requests

Request a Zoom App or Feature

Email, Phones, Communication & Collaboration / Communication & Collaboration

Request access to an Atlas Role

Login, Accounts & Access / Access

Request access to Blackboard Connect

Login, Accounts & Access / Access

Request access to BossCars

Login, Accounts & Access / Access

Request access to CFEED

Login, Accounts & Access / Access

Request Account Un-lock

Login, Accounts & Access / Accounts

Request an APEX change

Banner, CRM & Other College Systems / Change Requests

Request an AppWorx change

Banner, CRM & Other College Systems / Change Requests

Request an EDI change

Banner, CRM & Other College Systems / Change Requests

Request an Event Support consultation

Technology Consultation / Event Planning

Request an Evisions Intellicheck or FormFusion change

Banner, CRM & Other College Systems / Change Requests

Request an install of a Security Camera

A/V, Computers, Equipment and Software / AudioVisual

Request an IP Address Reservation

Internet, Wireless, Network, & Infrastructure / Network

Request an OIT Review of New Software

A/V, Computers, Equipment and Software / Software

Request Canvas Support

Learning Management Systems / Canvas

Request CMS Access (Web Content Editor)

Web Services

Request Equipment Delivery

A/V, Computers, Equipment and Software / Hardware

Request Equipment for a New Hire

A/V, Computers, Equipment and Software / Hardware

Request equipment training

Training / Equipment

Request Filelocker User Account

Login, Accounts & Access / Access

Request for Local Administrative Rights

Login, Accounts & Access / Access

Request general Technology Consultation

Technology Consultation / General

Request help setting up an Online Meeting

Email, Phones, Communication & Collaboration / Communication & Collaboration

Request help setting up One Drive

Training / File Sharing

Request Mac Address Authorization

Internet, Wireless, Network, & Infrastructure / Network

Request Meeting Setup

A/V, Computers, Equipment and Software / AudioVisual

Request Mobile Phone support

Email, Phones, Communication & Collaboration / Phones / Extensions

Request Network Access/Firewall Rules

Internet, Wireless, Network, & Infrastructure / Network

Request network storage

Internet, Wireless, Network, & Infrastructure / Infrastructure

Request new cabling install

Internet, Wireless, Network, & Infrastructure / Network

Request Office 365 Training

Training / Software

Request SAS or other Data Warehouse report training

Training / Software

Request the setup of a Large Public Address System

A/V, Computers, Equipment and Software / AudioVisual

Request the setup of a Small Public Address System

A/V, Computers, Equipment and Software / AudioVisual

Request Web Services Help

Web Services

S

Server IP Address and Domain Request / Reassignment

Internet, Wireless, Network, & Infrastructure / Servers

SQL Access Request

Login, Accounts & Access / Access

Submit an Analytics & Reporting Request for Employee Data

Analytics & Reporting

Submit an Analytics & Reporting Work Request

Analytics & Reporting

Submit an Institutional Review Board (IRB) Work Request

Institutional Review Board (IRB)

T

Teaching & Learning Requests

Teaching & Learning Requests

Temporary Laptop Loan Request Form for Part Time Staff

A/V, Computers, Equipment and Software / Hardware

V

VA Workstudy User Account Request

Login, Accounts & Access / Accounts

VPN Request

Login, Accounts & Access / Access

Vulnerability Assessment

Training / Information Security