Service Catalog

Categories (16)

Login, Accounts & Access

Account and Password Issues/Requests, Access to all systems. (Banner, Skype, Active Directory)
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A/V, Computers, Equipment and Software

Audiovisual (A/V), Computers, Equipment, Software, and Quote Requests
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Email, Phones, Communication & Collaboration

Email/Calendaring, Phones, Skype for Business, Outlook, Online Meetings and File Sharing
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Banner, CRM & Other College Systems

Report issues with Banner or other college systems, Request changes to Banner or other college systems.
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Internet, Wireless, Network, & Infrastructure

Internet, Wi-Fi, Network, File Restoration, Domain Name Service (DNS), Servers and Storage
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Print and Scan

Report printing or scanning issues
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Web Services

Report webpage or URL issues, request webpage changes or new development
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Learning Management Systems

Report issues or request changes to Canvas, Blackboard, Kaltura
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Technology Consultation

Request a consultation for Event Planning or other technology-related concerns.
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Training

Request technology-related training
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Teaching & Learning Requests

Request Faculty and Instructional Development support
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Institutional Review Board (IRB)

Submit a work request to the Institutional Review Board (IRB)
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Analytics & Reporting

Analytics and Reporting
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Construction & Facilities Support

Request OIT support for Facilities or Construction projects.
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New Project Request

Request a new technology-based project.
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Non-OIT Related Services

Non-Technical Services
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