Service Catalog

Categories (17)

MyVC

Submit issues and/or requests related to MyVC
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Accounts & Access

Account and Password Issues/Requests.
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Analytics & Reporting

Analytics and Reporting
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Banner & Other College Systems

Report issues with Banner or other college systems, Request changes to Banner or other college systems.
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Classroom & A/V

Requests and support related to technology in classrooms
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Communication & Collaboration

Zoom, File Sharing (I or S drive)
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Computer Support

Requests and Support for desktops/laptops
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Email

Requests and support related to e-mail
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Events/Meetings

Technical support and/or questions related to events and meetings
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Hardware

Requests, support, and quotes/purchasing related to hardware
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Internet, Wireless, Network, & Infrastructure

Internet, Wi-Fi, Network, File Restoration, Domain Name Service (DNS), Servers and Storage
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Learning Management Systems

Report issues or request changes to Canvas, Blackboard, Kaltura
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Phones

Requests and support for phones and phone extensions
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Print and Scan

Report printing or scanning issues
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Software

Support, requests, and quotes related to software
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Web Services

Report webpage or URL issues, request webpage changes or new development
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Non-OIT Related Services

Non-Technical Services
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Services (1)

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