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Zoom Training, Tutorials, and Help

  1. Knowledge Base
  2. Communication & Collaboration
Zoom provides online training, tutorials, and knowledge base/help resources to all users.  To access these resources, follow these steps: 1.  Login to your Zoom account https

Office.com: Applications Available

  1. Knowledge Base
  2. AV, Computer, Equipment and Software
As an active employee of Valencia College, you have access to all of the Office 365 applications regardless of the campus you're on or if you're remote. The steps below outline how you may access

Remote Desktop Connection Setup

  1. Knowledge Base
  2. AV, Computer, Equipment and Software
Specialists will be happy to assist. Finding the Host Name  (Start at the Computer you’ll want to access e.g. Your Office Computer.) 1. Click on the start menu icon located in the lower

[Microsoft Deployment Toolkit] Overview

  1. Knowledge Base
  2. Banner & Other College Systems
management enables OIT standard device configuration to be pushed college-wide which allows for a more consistent user experience, as well as automation of PC hostname assignment and domain join

Inputting Final Grades

  1. Knowledge Base
  2. Atlas
Below are instructions on how to enter a Last Date of Attendance using the Faculty Grade Entry page access via Atlas and Canvas.  Please Note: Student identifying information has been erased from

Switch from ActiveSync to Modern Authentication

  1. Knowledge Base
  2. Accounts & Access
security for accounts, making it less likely for attackers to gain access to an account. The Outlook desktop and mobile apps use modern authentication. Outlook apps are recommended for accessing UA email

[PR] Social media accounts and guidelines

  1. Knowledge Base
  2. Web Services
– Please review the college Social Media Guidelines. Community administrators must be prepared to escalate any issues and notify PR of any concerning posts, comments or behavior. Marketing Request

Atlas - Recurring 'Atlas User Login'

  1. Knowledge Base
  2. Atlas
taken to the correct page. This can happen if different users log into the same browser without fully logging out. For the safety of your information, make sure you completely log out of Atlas if you're accessing it from any shared system.

Allow BeyondTrust (Bomgar) to view and control your screen on a Mac (macOS Ventura 13+)

  1. Knowledge Base
  2. AV, Computer, Equipment and Software
Grant Access and then Open System Settings. (You can also navigate manually by clicking on the Apple Menu > System Settings > Privacy & Security > Screen Recording) 2. Under Privacy & Security

PMO SOP - Using TDX to Obtain Non-OIT Approvals for Project Documentation

  1. Knowledge Base
  2. Project Management Office
This article provides an understanding of how to use TDX to obtain non-OIT approvals for project documentation

Canvas Login

  1. Knowledge Base
  2. Learning Management Systems
Step 1: In your preferred web browser, type in online.valenciacollege.edu   Step 2: You will be presented with the Sign In screen to type your ENTIRE Valencia college email address

Cyber Security: Best Practices Protecting Your Information While Using Wi-Fi

  1. Knowledge Base
  2. Information Security Awareness
gains access to one of your accounts access to many of your accounts. Many web browsers alert users who try to visit fraudulent websites or download malicious programs. Pay attention to these

Ad Astra Support

  1. Knowledge Base
  2. Banner & Other College Systems
: Michael Blackburn West: Neisa Fetes Note: If it is a functional question on how to use the tool or a user needs access, the user should reach out directly to their campus

How to Find and Enter a Last Date of Attendance

  1. Knowledge Base
  2. Atlas
withdraws or is withdrawn from a course, the Registrar’s Office sends an email to the faculty member teaching the course.  The email requests that the faculty member enter a Last Date of Attendance (LDA

Sunapsis/myISS Support

  1. Knowledge Base
  2. Banner & Other College Systems
access, the caller should reach out directly to one of the system admins via email.  If it is an issue with the student facing information/landing page, please assign ticket to web services For all