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Welcome to Valencia College's
Office of Information Technology (OIT)
Service Desk portal!

The resources provided here are organized into a Service Catalog and a Knowledge Base

  • Need help?  Visit the Service Catalog to submit requests for assistance with technology needs and problems.
  • Search the articles in the Knowledge Base to find answers to common questions, how-to guides, troubleshooting info and more.
  • Available services are organized by category or you can view a complete list of A-Z Services

Watch this short video for an introduction to OIT's Service Desk portal:
 

OIT's Service Portal

Outages and Notifications

OIT is aware of an issue affecting access to Atlas. OIT is investigating the issue. Updates will be made to this notification as more information is made available.  

Atlas Upgrade - An Atlas upgrade has recently been applied, if you're experiencing any issues with Atlas please use this form to submit a ticket for expedited assistance. 

Note:  Your @valenciacollege.edu credentials are required to login to this portal.  If you experience problems, please review this article for instructions on how to logout of your @mail.valenciacollege.edu account.

New Service Announcements

OIT is pleased to announce Filelocker as a new service offering. Filelocker provides the ability for students and employees to upload documentation to Valencia College in a safe and secure manner. Find out more about Filelocker here.