Need VPN Access?

Please have your supervisor submit a Network Access Request (NAR) to gain access.

Popular Requests

Forgot, Reset, or Update Password
Use this link if you've forgotten your password or just need to reset/update it

Report a Desktop, Laptop, or Tablet Issue
Use this link to submit a ticket for an issue with your computing device

Submit an Email / Communication & Collaboration Request or Issue
Use this link to request a service or report an issue regarding email or other forms of collaboration (phone extensions, Microsoft Teams, Zoom, etc)

Report a Banner or Other College Systems Issue
Use this link to report a problem with Banner or another College System

Submit a Technology Quote Request
Use this link to submit a Quote Request for anything technology related

OIT Service Desk Hours of Operation

Monday - Friday 7:00 AM - 6:00 PM
Saturday / Sunday Closed

*This does not reflect the hours of operation for the campus based CTS Technicians*


Faculty/Staff: 407-582-5555
Students: 407-582-5444
Canvas Support: 407-582-5600

Twitter Feed - @valenciacollege