Switch from ActiveSync to Modern Authentication

All UA O365 accounts should authenticate through modern authentication, which requires two-factor authentication.

What is modern authentication?

Modern authentication offers additional security for accounts, making it less likely for attackers to gain access to an account. The Outlook desktop and mobile apps use modern authentication. Outlook apps are recommended for accessing UA email; however, we understand some users prefer the native mail app on iOS devices.

Make the switch

To begin using modern authentication, users can remove their account on their iOS or Android device and begin using the Outlook application. If iOS users prefer to use the native mail app, they can remove and re-add the account to authenticate with modern authentication.

Follow the steps below, based on your device type, to switch from legacy ActiveSync to modern authentication. 
 

Android | Outlook for iOS | Mail App for iOS

Android

Delete Account

1. Open the Gmail App

2. Tap the hamburger menu and scroll to settings



3. Tap the 3-dot menu



4. Tap Manage Accounts



5. Tap Exchange and tap Remove Account

   
 

Now that the account has been removed, you can add it back with modern authentication.

Add New Account

2. Tap Add Account


 

3. Enter your valenciausername@valenciacollege.edu email address and tap “Continue”. NOTE – DO NOT CLICK ADD GOOGLE ACCOUNT.


 

4. Enter your Valencia password, then tap “Sign In”.


 

5. You will be prompted for your multifactor authentication. Enter the code, approve via the call, or approve via the Microsoft Authenticator application.


 

6. If prompted to add another account, tap “Maybe Later”.


 

Outlook for IOS

First, if you do not have the Outlook for iOS app on your device, download Outlook for iOS from the App Store. OIT recommends the Outlook app for accessing Valencia email.

Delete Account from iOS Mail App

1. Navigate to Settings > Mail > Accounts

    ​​​

2. Tap your Valencia Exchange account



3. Tap Delete Account



4. Tap Delete to Confirm


 

Now that the account has been removed, you can add it back with modern authentication.
 

Add Account to Outlook App

2. Enter your valenciausername@valenciacollege.edu email address then tap “Add Account”.



3. You will then be prompted for a password, enter your Valencia password. 


4. If prompted to add another account, tap “Maybe Later”.



5. Intro pages will appear, skip or view as desired.

6. A prompt to enable notifications will appear, Turn on or say No Thanks, as desired.

7. Outlook will begin syncing to the server, then be ready for use.

IOS Native Mail App

Delete Account

1. Navigate to Settings > Mail > Accounts

.  

2. Tap your Valencia Exchange account



3. Tap Delete Account



4. Tap Delete to Confirm


 

Now that the account has been removed, you can add it back with modern authentication.

Add Account

1. Navigate to Settings > Mail > Accounts

   

2. Tap Add Account