Valencia College Multi-Factor Authentication Setup

This article is intended to help users setup Multi-Factor Authentication (MFA) on the Microsoft Authenticator App. 

Please note that you will need to be at a computer and have your smart phone or tablet ready to complete the following steps.

 

Article Index

 

 

Setup the Authenticator App

 

Tutorial Video Here

1. First go to https://aka.ms/mfasetup, and enter your Valencia College email address.

Note for students please use your @mail address. 

2. Enter your password. 

3. Click "No" to opt out of staying signed in. 

4. Click "Next" at the "More information required" prompt. 

The following steps will guide you through the setup for the Microsoft Authenticator App. Video instructions are also available at https://www.youtube.com/watch?v=uWbkLuI4g30.

5. First download the app (link will provide options for iOS and Android).

6. See how to set up the Authenticator app.

7. Scan the QR Code.

8. Approve the test notification.

9. Notification approved.

10. Authenticator app is now successfully set up as the user's default sign-in method.

 

Add Additional Authentication Method(s)

You may add backup authentication method(s) in the event you are unable to use the Authenticator application.

 

1. Navigate/Sign in to https://mysignins.microsoft.com/security-info and click 'Add sign-in method'

2. From here you will be able to add a phone number as a backup authentication method in the event you are unable to use the Authenticator application. Please note: Email addresses cannot be used as an authentication method; however, you may add a personal email address for the use case of a password reset. 

 

 

My Authenticator was reset, but it's not working

If you have had your authenticator reset, but it is still not receiving codes or working, you will need to remove the existing profile from the Authenticator app:

1) Open the Authenticator App

2) Tap the Valencia College profile

3) At the top right, tap the Gear

4) Tap Remove account

5) Confirm removal

6) Add the account back to the phone by pressing the + at the top of the screen or follow these instructions on a computer