Technology Refresh Request

The Technology Refresh Program in the Office of Information Technology is responsible for maintaining appropriate life cycles of existing computers at Valencia College in accordance with Policy 6Hx28:7A-02.

  • Maintain inventory of all Valencia computers to include location, user, and hardware information

  • Use inventory to address highest priority computer replacement needs at Valencia
  • Oversee procurement, delivery, and installation of new computers to ensure College needs are met
  • Coordinate the re-use or return of older computers that are replaced via the Technology Refresh Program to follow disposal/recycle procedures
  • Devices purchased via grant funds are not eligible for the Technology Refresh Program

 

Computer Refresh Cycle
Computers are scheduled to be refreshed every four (4) years, beginning with the oldest computers first. When your computer is eligible for refresh you will be contacted by a Technical Services Specialist or you can submit a Refresh Request to check if your computer is refresh eligible. Refresh eligible devices are out of warranty and must be returned to OIT once it is refreshed.

 

Important Note
Unless it is a unique scenario that is approved, OIT will provide and/or verify that there is one setup per faculty/staff member. This article shows the standard setup that can be expected upon refreshing your device.