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Request a Voice Mail account

  1. Services
  2. Login, Accounts & Access
  3. Accounts
Request for voicemail to be added to an extension ... Request for voicemail to be added to an extension

How to access a separate email account

  1. Knowledge Base
  2. AV, Computer, Equipment and Software
When trying to access an email resource through the web: Sign into your @valenciacollege.edu email account through the outlook website (outlook.com) After the sign in you'll need to click on the ... . If you are signing in to check your email from a computer or device for the first time. You may be prompted to confirm your identity through the multi-factor authentication process (Where you

Project Management Practices & Methodology Overview (for employees and third-party consultants)

  1. Knowledge Base
  2. Project Management Office
This article provides an understanding of the Office of Information Technology’s (OIT’s) project management practices and methodology.  The intended audience is internal employees and third-party ... Overview This article provides an understanding of the Office of Information Technology’s (OIT’s) project management practices and methodology.  The intended audience is internal employees and

Request Construction/Facilities Support

  1. Services
  2. Construction & Facilities Support
Request OIT support for new construction, space planning or renovation efforts. ... Request OIT support for new construction, space planning or renovation efforts.

Request Office 365 Training

  1. Services
  2. Training
  3. Software
Request Office 365 Training

Request Account Un-lock

  1. Services
  2. Login, Accounts & Access
  3. Accounts
Request to unlock an account ... Request to unlock an account.

Request a new Response group

  1. Services
  2. Login, Accounts & Access
  3. Accounts
Response group creation request ... Request for a new Response Group. Please provide the members you would like to be a part of the response group as well as any details pertaining to ring order, etc.

Request a Computer Malware Scan

  1. Services
  2. A/V, Computers, Equipment and Software
  3. Software
Request to Scan / Removal Malware software ... Have a CTS representative provide a scan of your device to assist with the removal of any potentially malicious software

Request Mobile Phone support

  1. Services
  2. Email, Phones, Communication & Collaboration
  3. Phones / Extensions
Request Mobile Phone Support ... Assistance with E-Mail configuration and wireless connectivity on your mobile device

Request a Zoom App or Feature

  1. Services
  2. Email, Phones, Communication & Collaboration
  3. Communication & Collaboration
Request the activation of a Zoom App or Feature ... Request the activation of a Zoom App or Feature

Request an IP Address Reservation

  1. Services
  2. Internet, Wireless, Network, & Infrastructure
  3. Network
Request an IP Address Reservation ... Request an IP Address Reservation

Request general Technology Consultation

  1. Services
  2. Technology Consultation
  3. General
Request general Technology Consultation ... Request general Technology Consultation

Request an Event Support consultation

  1. Services
  2. Technology Consultation
  3. Event Planning
Request an Event Support consultation ... Request an Event Support consultation

Request a new scanner install

  1. Services
  2. Print and Scan
  3. Scanning
Request a new scanner install ... Request a new scanner install

Request for Local Administrative Rights

  1. Services
  2. Login, Accounts & Access
  3. Access
*Request for Administrative Rights on your computing device* ... *Request for Administrative Rights on your computing device*   Administrative rights will only be granted for on-going/consistent work requirements (after review/approval). For one-time