Search 246 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

InfoSec Training

  1. Services
  2. Training
  3. Information Security
Request for InfoSec Training ... Request for InfoSec Training

Compliance Training

  1. Services
  2. Training
  3. Information Security
Request for Compliance Training ... Request for Compliance Training

Catalog Editorial Change

  1. Services
  2. Web Services
This request is to update a page in the online catalog ... This request is to update a page in the online catalog, which is not under the purview of the Web Services team. Updates/Changes to the online catalog are facilitated by Cheryl Robinson. To

[Atlas] Recurring 'Atlas User Login'

  1. Knowledge Base
  2. Web Services
access ... taken to the correct page. This can happen if different users log into the same browser without fully logging out. For the safety of your information, make sure you completely log out of Atlas if you're accessing it from any shared system.

EAB Navigate Support

  1. Knowledge Base
  2. Banner & Other College Systems
://valenciacollege.campus.eab.com Support Requests 1. Assign ALL support requests to OIT Functional Tech, Adiaak Gavarrete (agavarrete@valenciacollege.edu). Adiaak is responsible for all aspects of

Report a CRM/TargetX/Salesforce Issue

  1. Services
  2. Banner, CRM & Other College Systems
Please use this request to report a problem with CRM/TargetX/Salesforce ... Please use this request to report a problem with CRM/TargetX/Salesforce

Engaging UCF IT Support for Downtown Campus Technical Needs

  1. Knowledge Base
  2. OIT Internal Services
  3. CTS / Service Desk
Support for assistance. Process: Send an email with request details to itsupport@ucf.edu When the email is received, a ticket will be automatically opened within UCF's ServiceNow system

How To Sign Into Microsoft Teams

  1. Knowledge Base
  2. Communication & Collaboration
employees have access to this platform and can sign into Teams with their current @valenciacollege.edu email account via the Internet or the desktop application. Below are instructions for how to open

Contract Review

  1. Services
  2. Training
  3. Information Security
Request assistance with a contract review ... Request assistance with a contract review

Sharing files with other Valencia College users via Filelocker

  1. Knowledge Base
  2. Accounts & Access
Sharing a File with other Valencia College users The user(s) that you want to share a file with must have previously logged into FileLocker. If they have not, either request that they do or use

Zoom Guidelines and Expectations

  1. Knowledge Base
  2. Communication & Collaboration
-sharing, shared whiteboards, along with several additional collaborative Tools. The purpose of this document is to provide a general overview of Zoom’s functionality, Faculty/Staff Requester and CTS roles

Return to Campus (Phase 4)

  1. Knowledge Base
Signing in to Teams Access and Sync OneDrive  How to Access Zoom    Use the Bookings Link to schedule an appointment with your local OIT staff.

Sharing files with Non-Valencia College users via Filelocker

  1. Knowledge Base
  2. Accounts & Access
have opened the link, they must download the document in order to review it later. If you select the 'Allow multiple downloads (requires password)?' box, they will be able to access it more than once

Campus TV and Marquee Signs

  1. Knowledge Base
  2. Communication & Collaboration
content for a marquee, take note of a few tips and guidelines: Campus TV and Marquee Guidelines and Request Form Please submit all requests for digital market content at least two weeks in advance.  For support, please contact Marketing Services.

Best Practices for Creating Passwords

  1. Knowledge Base
  2. Information Security Awareness
-factor authentication (MFA) with a strong password is a good practice. MFA is a security system that verifies a user’s identity with a second credential beyond a user’s password. Additionally, we