Welcome to the Argos Support Portal! Our team provides assistance with a variety of Argos-related needs, if you're experiencing an issue or have questions about Argos functionality, we’re here to help.
What We Support
- General Inquiries: – Have a question about Argos? Let us know, and we’ll assist.
- Technical Issues – Experiencing errors, system performance issues, or unexpected behavior in Argos? Let us know, and we’ll troubleshoot.
- Report Scheduling Issues – If a scheduled report is failing to run or deliver correctly, we can assist in identifying and resolving the issue.
- Training Requests – Whether you’re new to Argos or need a refresher, we can provide guidance and resources to help you navigate the system.
What to Expect When You Submit a Request
- Acknowledgment: You’ll receive a confirmation email with a ticket number for tracking.
- Review & Assignment: Your request will be reviewed and assigned to the appropriate team member.
- Follow-Up Communication: While we consider your preferred contact method, updates and resolutions will primarily be communicated through the TDX ticketing system.
- Resolution & Closure: Once your request is addressed, you’ll receive a notification. If additional details are needed, we’ll reach out.