How to Access a Shared Resource Email Account Inbox Within Outlook (Web App)

1. First open your browser of choice and go to : ''. Click on the 'Sign In' button on the left side of the screen. 


2. Next at the Microsoft Sign In page, enter your Valencia email and password. Multifactor Authentication might prompt you to enter a code to sign into the account. Please enter the code that is sent to your phone via text/ phonecall/ authenticator app to verify your identity. 

3. Once signed in to your account, click on the 'Outlook' logo to access your Valencia email inbox. 


4. In your Outlook account navigate to your account settings by clicking on the icon with your initials on it in the upper right hand corner of the screen. Then click on the link that says 'Open another mailbox'. 


5. Another window will pop up onto the screen asking you to open the shared inbox. Enter the email address of the shared inbox and click 'Open'. Enter your password if prompted to do so. 


6. A new tab will open on your browser which will open the shared email resource account. 




Article ID: 114061
Mon 8/17/20 2:44 PM
Mon 8/17/20 2:47 PM