Forgot/Reset Password

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Forgot your password? Is your account locked? Follow the instructions below for password assistance.
Do you need to change your password? Go to this article instead: Update your Password


Step 1
1. Go to MyVC.ValenciaCollege.edu
2. Then click "Forgot Password"
 
My vc website and a green box highlighting Forgot Password at the bottom of the site.
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Step 2
Complete the form and click Next.

Use your full Valencia email address:
Student Email: YourUsername@mail.valenciacollege.edu
Employee Email: YourUsername@valenciacollege.edu
 
Microsoft account password reset webpage. Use your full valencia email address.
🔍 Click to Enlarge



Step 3
  • If you forgot your password, select "I forgot my password"
  • If you need to unlock your account, select "I know my password, but still can't sign in"
Microsoft webpage showing two options. I forgot my password and I know my password, but still can't sign in
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→ If you selected "I forgot my password"
1. Select the verification method available to you and verify yourself.
2. Set your password and confirm it, then click "Finish"

Password Requirements:
  • All passwords are required to meet the “strong password” definition.
  • Passwords must be at least eight characters in length.
  • Passwords must have a combination of: Upper case letter(s), Lower case letter(s), Number(s), and special character(s).
  • Passwords cannot contain a dictionary word.
  • Passwords cannot contain all or part of your user id.
  • Passwords cannot match any of your ten previous passwords.
Microsoft website showing two text fields to submit a new password
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→ If you selected "I know my password, but still can't sign in"
Select the verification method available to you and verify yourself.
Your account will be unlocked.
Microsoft website showing a message that the account is unlocked
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Details

Details

Article ID: 165878
Created
Wed 5/7/25 6:32 AM