Services A-Z (210)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

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[FDID Only] Remove from courses

A

Account Compromise

Account Revocation (Termination Exceptions)

Active Directory group/account request

Add a Student, Faculty or Staff to a credit course

Analytics and Reporting Access Request

Atlas Alert Request

Atlas(Luminis) Production Issue

B

Banner & Other College Systems Issue

Banner & Other College Systems Request

C

Catalog Editorial Change

Change the Start and/or End Date of a Course

Compliance Training

Contract Review

Create Service Account

E

Event Request

F

Forgot, Reset, or Update Password

G

General Support (A/V, Computers, Equipment, and Software)

H

Hot Spot Request

I

InfoSec Training

L

Learning Support (Student Tech Support)

M

Maintenance Work Order Request

MFA Reset Request

Microsoft Azure Provisioning request

N

New Project Request

O

Out of Country Access Request

P

Password Management

Payment Submission - Non Travel Related

R

Recommend a Third-Party Application

Report a Banner Accounts Receivable (AR) NON-Prod issue

Report a Banner Accounts Receivable (AR) PROD issue

Report a Banner Finance NON-Prod issue

Report a Banner Finance PROD issue

Report a Banner Financial Aid (FinAid) NON-Prod issue

Report a Banner Financial Aid (FinAid) PROD issue

Report a Banner General NON-Prod issue

Report a Banner General PROD issue

Report a Banner Payroll/Human Resources (HR) NON-Prod issue

Report a Banner Payroll/Human Resources (HR) PROD issue

Report a Banner Student NON-Prod issue

Report a Banner Student PROD issue

Report a Blackboard Connect issue

Report a BOSSCARS issue

Report a Canvas issue

Report a CashNet issue

Report a College Scheduler issue

Report a Continuity Spectrum NON-Prod issue

Report a Continuity Spectrum PROD issue

Report a CourseEval issue

Report a CourseLeaf issue

Report a CRITICAL AppWorx PROD issue

Report a CRM EAB issue

Report a CRM Radius issue

Report a CRM/TargetX/Salesforce Issue

Report a data integration feed NON-Prod issue

Report a data integration feed PROD issue

Report a DegreeWorks NON-Prod issue

Report a DegreeWorks PROD issue

Report a Desktop, Laptop, or Tablet Issue

Report a Document Imaging/BDMS/AppXtender NON-Prod issue

Report a Document Imaging/BDMS/AppXtender PROD issue

Report a Downtown Campus DTC Data Integration issue

Report a Dynamic Forms issue

Report a Faculty Grade Entry Issue

Report a Filelocker Issue

Report a Kaltura issue

Report a LinkedIn Learning Access Issue

Report a LockDown Browser issue

Report a login / log in issue

Report a non-critical AppWorx NON-Prod issue

Report a non-critical AppWorx PROD issue

Report a Parchment Issue

Report a phone/telephone issue

Report a PIDM Merge issue

Report a printer issue

Report a projector, monitor, speaker, or mouse issue

Report a Respondus issue

Report a SafeConnect issue

Report a scanner/scanning issue

Report a Scholarship Manager issue

Report a SoftChalk issue

Report a State Reporting issue

Report a Studymate issue

Report a Sunapsis issue

Report a Turnitin issue

Report a UDOIT issue

Report a Valencia Forms issue

Report a VTC Room issue

Report a WebSolutions issue

Report a Who's Next issue

Report a Workflow NON-Prod issue

Report a Workflow PROD issue

Report an AccuSQL issue

Report an Ad Astra NON-Prod issue

Report an Ad Astra PROD issue

Report an APEX NON-Prod issue

Report an APEX PROD issue

Report an EDI issue

Report an error with Multi-Factor Authentication (MFA)

Report an Evisions Intellicheck or FormFusion NON-Prod issue

Report an Evisions Intellicheck or FormFusion PROD issue

Report an issue connecting to the internet

Report an issue connecting to the Network

Report an issue connecting to WiFi

Report an issue with Zoom

Report Email and/or Calendar issue

Request a Banner account Password Reset or Unlock

Request a Banner Accounts Receivable (AR) change

Request a Banner clone

Request a Banner Finance change

Request a Banner Financial Aid change

Request a Banner General change

Request a Banner Student change

Request a Banner Upgrade/Patch

Request a BOSSCARS change

Request a cabling change

Request a Camera setup or Recording

Request a change to a Banner account

Request a change to Ad Astra

Request a change to EAB

Request a Computer Clone

Request a Computer Malware Scan

Request a Computer Software Install or download

Request a Continuity Spectrum change

Request a CourseEval change

Request a CourseLeaf change

Request a CRM Radius change

Request a CRM/TargetX/Salesforce Change

Request a data integration feed change

Request a DegreeWorks change

Request a Desktop or Laptop Refresh

Request a Document Imaging/BDMS/AppXtender change

Request a Downtown Campus DTC Data Integration change

Request a Fax Number

Request a General Banner change

Request a Hardware install

Request a Hot Spot Loaner Device

Request a move of technology equipment

Request a network folder - Personal/I-Drive and Department/S-Drive

Request a new Banner Account and Access

Request a new Banner Group

Request a new email account

Request a new email distribution group

Request a new Phone/Telephone Extension

Request a new Physical Server

Request a new port

Request a new printer install

Request a new Response group

Request a new scanner install

Request a new Skype for Business account

Request a Payroll/Human Resources (HR) change

Request a port change

Request a quota increase or restore for an existing I or S-drive folder

Request a Quote for Computer Hardware or Software

Request a Salesforce/TargetX Account

Request a Sandbox

Request a Sandbox name change

Request a Self-Enroll Link

Request a Sponsored (Vendor) Account

Request a State Reporting change

Request a virtual server

Request a Voice Mail account

Request a Workflow change

Request a Zoom App or Feature

Request access to an Atlas Role

Request access to Blackboard Connect

Request access to BossCars

Request access to CFEED

Request Account Un-lock

Request an APEX change

Request an AppWorx change

Request an EDI change

Request an Event Support consultation

Request an Evisions Intellicheck or FormFusion change

Request an install of a Security Camera

Request an IP Address Reservation

Request an OIT Review of New Software

Request Canvas Support

Request CMS Access (Web Content Editor)

Request Construction/Facilities Support

Request Equipment Delivery

Request Equipment for a New Position

Request equipment training

Request Filelocker User Account

Request for Employee Development Funds (EDF)

Request for Local Administrative Rights

Request general Technology Consultation

Request help setting up an Online Meeting

Request help setting up One Drive

Request Meeting Setup

Request Mobile Phone support

Request Network Access/Firewall Rules

Request network storage

Request new cabling install

Request Office 365 Training

Request remote desktop setup

Request SAS or other Data Warehouse report training

Request the setup of a Large Public Address System

Request the setup of a Small Public Address System

Request Web Services Help

S

Server IP Address and Domain Request / Reassignment

SQL Access Request

Submit an Analytics & Reporting Request for Employee Data

Submit an Analytics & Reporting Work Request

Submit an Institutional Review Board (IRB) Work Request

T

Teaching & Learning Requests

Temporary Laptop Loan Request Form for Part Time Staff

V

VA Workstudy User Account Request

VPN Request

Vulnerability Assessment