Ad Astra Support


This article addresses how to handle a call that involves issues/questions with the Ad Astra system. This system is cloud based. 

The following are currently the designated system admin and functional experts:

  • Karlene Kentish - admin
  • Campus operations managers - functional experts
    • Osceola: Max Arb and Jodi Staller
    • Poinciana: Bryce Cooke
    • Winter Park: Sal Navarro
    • Lake Nona: Michael Blackburn
    • West: Neisa Fetes


  • If it is a functional question on how to use the tool or a user needs access, the user should reach out directly to their campus operations manager via email. 
  • If needed, EAS should work with the named admin to open a ticket with Ad Astra.

For all other issues submit a ticket.



Article ID: 94444
Fri 12/13/19 12:52 PM
Mon 10/25/21 10:09 AM