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Technical support for the Valencia/UCF Downtown Campus is provided by the University of Central Florida's (UCF's) Information Technology (IT) division.
Follow the process below to engage UCF IT Support for assistance.
Process:
- Send an email with request details to itsupport@ucf.edu
- When the email is received, a ticket will be automatically opened within UCF's ServiceNow system.
- ServiceNow will send a confirmation email back to the requester, including the assigned ServiceNow Ticket number.
- Utilize the email confirmation to communicate with UCF IT Support as needed regarding the request.