Issue: After Booting from USB, Error Appears Stating: "DHCP Lease was not obtained for any networking device!"
- Check to make sure the PC is connected via wired Ethernet connection and a link is established.
- Press F8 to open a command prompt window and run the command ipconfig to verify the PC has an IP address assigned via DHCP.
- If the ipconfig output is blank, the MDT boot image may not have a network driver suitable for that device. Create a Samanage incident and assign to Wes Sondermann and include the make and model of the device to have an updated boot image generated with a suitable driver.
Issue: "Access is Denied" Appears While Logging In
- Ensure that the username, password, and domain fields are correct and that your AD account is not locked. (The domain field can be either LOCALVALENCIA or local.valenciacc.edu).
- Assign a new Samanage incident to Wes Sondermann to have access to MDT added to your account.
Issue: Task Sequence Wizard Does Not Start and PC Reboots Automatically After Logging In
- Boot PC from the MDT USB drive. Press F8 to open a command prompt window when the gray background appears.
- Run the following commands:
rmdir C:\MININT /s /q
rmdir C:\_SMSTaskSequence /s /q
(Note: In Windows PE, the internal hard drive may be assigned a different letter than "C").
- Close the command prompt window and allow the system to reboot again. Boot the system again using the MDT USB drive.
- If the issue persists, the service tag for that PC may be present in the deployment database and a rule in the database is preventing the MDT wizard from running. Create a Samanage incident and assign to Wes Sondermann to resolve.
Issue: After OS Image is Applied, Task Sequence Wizard Page Reappears
- Ensure that the system was booted with an MDT USB drive with the most up-to-date version of the boot image.
Misc. Issues Involving Slow Deployment Times and Errors Displayed on the Summary Screen:
- Create a new Samanage incident and assign to Wes Sondermann to investigate and resolve issues. Include the service tag and/or hostname of the device in question as well as a detailed description of the problem encountered.